How can I update my booking details?
Only your travel provider has the authority to amend this information on your behalf. To update your booking details, please contact your travel provider directly to make any amendments, including:
- Passenger names
- Email address
- Booking value
- Travel dates
- Hotel
- Transfer
- Flights
- Tours or Activities
- Car hire
How can I cancel my booking / membership?
To request to cancel your booking or membership, please contact your Travel Provider directly and a member of their team will get in touch to assist you with your request.
I haven’t received my Booking Confirmation or Tickets?
To confirm your booking and locate documents such as travel tickets please contact your Travel Provider directly and a member of their team will get in touch to assist you with your request.
I need to reconfirm or amend my transfer / booking.
Please contact your Travel Provider directly and a member of their team will get in touch to assist you with your request.
My transfer has not turned up.
Please contact your Travel Provider directly and a member of their team will get in touch to assist you with your request.
