---
title: "Transaction Error Message: Timeout, uncertain result"
description: Cardholder has failed 3DS verification. Cardholder must complete authentication within 15 minutes.
url: "https://trustprotects.me/faqs/transaction-error-message-timeout-uncertain-result/"
updated: "2023-08-08"
category: What to do when a Transaction is declined
---

# Transaction Error Message: Timeout, uncertain result

Cardholder has failed 3DS verification.

Cardholder must complete authentication within 15 minutes.